Mujtaba Majid Baig

Healthcare · Booking

Appointment Booking Agent (Dental Clinic)

A chat receptionist that answers patient questions, checks the calendar and books the appointment.

  • n8n
  • Chat trigger
  • AI Agent
  • Groq
  • Google Calendar
  • Memory

The problem

Clinics lose patients when nobody answers a message or the booking takes many messages back and forth.

The solution

A chat agent acts as the front-desk receptionist. It understands what the patient wants, checks the calendar for free times, asks for the missing details one question at a time and books the appointment.

How it works

  1. The patient sends a messageThe chat starts, and the agent keeps the conversation in memory.
  2. It finds the intentBook, reschedule, cancel, ask about services, hours or insurance, an emergency, or speak to a person. It answers the real request instead of always starting a booking.
  3. It checks the calendarA Google Calendar tool reads the free and busy times, and a date and time tool keeps the dates correct.
  4. It asks one question at a timeName, contact number and preferred time, in a friendly and short way.
  5. It books and confirmsThe agent creates the calendar event and tells the patient the day, time and place.

See it working

A chat where the agent greets the patient, asks for a preferred time, and asks for a name and contact number.
The agent asks for the time, then the details.
The agent confirming that a check-up is booked for tomorrow at 4:00 PM.
The agent confirms the booking.
The n8n workflow: a chat trigger and an AI agent with a Groq model, memory, a Google Calendar create-event tool, a Google Calendar availability tool and a date and time tool.
The n8n workflow: one agent with calendar and date tools.

Built as a demo for a dental clinic. The names and details in the chat are sample details.

What the demo shows

  • A real chat from greeting to booking confirmation.
  • The agent asks for the time first, then the name and number.
  • The tools it uses: calendar availability, create event, and date and time.

A good fit for

  • Dental and medical clinics
  • Salons, gyms and other appointment-based businesses
  • Any business that books time with customers

Want something like this for your business?

Tell me what slows your team down. I will tell you whether it can be automated and how it would work.

mujtaba078123@gmail.com · Karachi, Pakistan (UTC+5)

Contact meWhatsAppAll projects